Information we collect
When you call, text, email, or request a quote, TactPoint Pest Solutions may receive information you voluntarily provide, including your name, phone number, email address, property type, service address, and details about your pest concern.
How we use information
We use this information to respond to inquiries, schedule inspections or service, prepare estimates, communicate about requested services, maintain business records, and comply with applicable law. We do not sell personal information.
Quote requests and communications
The website quote form opens your email application and sends the information through your email provider. Standard email and text messaging are not guaranteed to be secure. By contacting us, you authorize TactPoint to respond using the contact information you provide. We do not use consent to receive text messages as a condition of purchase.
Service providers and legal disclosures
Information may be processed by providers used for website hosting, email, scheduling, payment, recordkeeping, or other business operations. We may also disclose information when required by law or reasonably necessary to protect customers, the public, our business, or our legal rights.
Retention and your choices
We retain information only as reasonably needed for the purposes described above and any applicable recordkeeping requirements. You may ask us to correct or delete information that is not required for an active service relationship or legal obligation.
Contact us
Questions about this policy may be sent to wbarclay@tactpointpest.com or directed to 706-510-8056.